Ad hoc & remote support
Prefer a no-contract approach? Use Elephant IT when you need us, at a simple hourly rate with no onsite call-out charge.
What's included
Hourly support is a good way to see what we can do for your business. When you want budget certainty, our monthly plans include a contracted response time.
- £62 per hour + VAT, charged in 15-minute intervals
- No onsite call-out charge
- Remote support to get your systems restored without waiting for a visit
- Telephone support for quick questions and advice
- Regular bookings, such as a day a week, can be arranged
How it works
Getting started is simple, and the first conversation is free.
1
Free discovery call
A relaxed, no-obligation chat about your business, your team and the IT you have today.
2
Proposal
A clear written proposal with the right plan for you and a simple per-user monthly price.
3
Onboarding
We get your devices, accounts and security set up and monitored, then we are on hand Monday to Friday, 8am to 6pm.
Other services
Managed IT support
Proactive, per-user support backed by a contract: monitoring, patching, security and a help desk with a guaranteed response.
Microsoft 365 & Intune
Licensing, mailboxes and security policies looked after for you, with device management through Microsoft Intune.
Cyber security
Layered protection that goes well beyond basic antivirus, with secure configuration and regular patching built in.